WHITESTONE SURGERY- PATIENT PARTICIPATION GROUP (WS-PPG) PURPOSE, VALUES, MEMBERSHIP, MEETINGS AND TERMS OF REFERENCE

1. PURPOSE OF THE GROUP

To be an independent, voluntary, patient- focused voice representing the views of the population and communities of Whitestone Surgery. With specific reference to health and social matters that influence the strategic planning of the surgery while ensuring compliance to high quality standards.

2. VALUES OF THE GROUP

TO:

• Listen
• Observe
• Respect each other’s opinions and
• Challenge constructively in an open honest forum

3. GROUP MEMBERSHIP

CHAIR

The chair of WS-PPG will be elected for a two-year term of office from within the PPG membership and will act as a key link between the members, the patient population, the GP and the WNPGF (Warwickshire North patient group forum)

VICE CHAIR

The vice chair will be elected for a two-year term of office from within the PPG membership. The role of the vice chair will be to deputise for the chair.

SECRETARY TO THE BOARD

The Secretary will be appointed from within core membership.

CORE GROUP MEMBERSHIP

This will be from the patient data base of the Whitestone practice.

4. MEETINGS

• Membership at meetings: will be, members of WS-PPG, representative from GP and practice staff, from time to time representatives from other organisations may be requested to attend. An open-door approach to other organisations/ visitors will be actively encouraged
• Frequency of meetings: quarterly
• Quorum: senior partner of Whitestone Surgery or nominated deputy, chair and/or vice chair, minimum of four of the listed members.

5. TERMS OF REFERENCE

I. To receive, review, comment and where appropriate make recommendations on documents/plans/policies either produced by Whitestone practice, NWPGF/and or/ WNCCG

II. Identify issues, concerns, views of the community of the Whitestone practice on health and social matters including;

• Health and social care service provision
• Unmet need for health and social care in the community
• Inequalities in health and social care
• Quality of care across the practice

III. To act as a voice for the patients to ensure that the views of the community are represented in decisions on health and social care matters.

IV. To network, establish links, work in partnership with, the community, other organisations/agencies/established groups to ensure a coordinated approach to engagement and involvement with `all groups` with health and social care interests.

V. To ensure effective communication network at all times with all members, partners and anyone with stake holder interests

VI. To be involved in quality assurance of all services provided for and accessed by the patient population.

THESE TERMS OF REFERENCE WILL BE REVIEWED ANNUALLY
DK/WS-PPG TOR/reviewed/01/2017/2018