• Friends and Family Survey Results 2016

    Patient Feedback Suurvey

    The results are in from our Friends and Family Survey 2016. A huge thank you to everyone who gave us their views. Here are some of the comments you made about our service:

    “Clear willingness to listen to and work with the patient is key supported by a light and positive atmosphere.”

    “The GP is very friendly and makes you feel at ease and the nurse is friendly and helpful.”

    “Fantastic caring and responsive reception staff, nothing too much trouble, great and much needed support is available and offered eg job club, ict and they have private personal therapist who is exceptional. Doctor is on the ball and the nurse is so knowledgeable with every aspect of health care from mental health to complimentary therapy. They have full on line access for appts and prescriptions. An excellent service provider, proactive attitude.”

    “Dr Simon is very thorough & takes the time to listen to what the problem is & works with me to come to a solution that will help me, often without throwing a prescription at me for drugs that may or may not help.”

    “Everyone is pleasant and helpful. It’s easy to book appointments online.”

    “Dr Simon is fantastic. Incredibly friendly comforting and sensitive and has always been right on the money to speak. The midwives have been great with my wife too.”

    “I don’t need to make an appointment too often, but when I do I can always get one.”

    “Friendly helpful reception staff together with friendly helpful knowledgeable professional doctor and supporting team ie nursing team.”

    “There is a real caring and community feel when visiting.”

     

    We value your feedback as this helps us to constantly improve our service to you. If you would like to give us your views, please click here. You can also leave us your comments and rate our performance on our NHS Choices page.

     

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